A HELPING HAND, WHEN YOU NEED IT
A little help.
Back to the fun.
A game not playing? A question about a story?
We’re here to help you keep the learning going.
Tell us what’s happening.
Prepare an email below, then open it in your email app to review and send. You can attach screenshots there too.
Your message is ready to review.
A few things worth knowing.
How do I reset my password?
Open Your account, choose “Forgot your password?” and enter the email you registered with. Check your inbox and spam folder for the reset link.
How do I use the downloaded quiz buttons?
Open the PowerPoint file in Microsoft PowerPoint and start Slide Show mode. Choose Start Quiz, then select an answer. The quiz buttons work during the slide show.
Where are the CVCs, blends and sight words?
Open a game and choose its word set. Themed units are grouped by Pre-K, K1, K2 and K3. CVCs, blends, digraphs, magic e, other phonics, sight words and classroom routines have their own sections.
Why can’t I hear a game’s words?
Check your device’s volume and tap the Listen button again. Spoken words use your device’s English voice. If a voice isn’t available, you can read the words together and keep playing.
Where are my saved activities?
Your activities are saved in the browser where you created them. Open Create Activity on the same device and browser. Download a backup to keep a copy or import it on another device.